Refund Policy

  • Products once purchased are not eligible for return unless the product is damaged or the wrong product was shipped by mistake. You can also email us at Contact@simpliperfume.com
  • If the product was damaged or not the correct product then please send us an email with the pictures of the product. Returns are subjected to our 30-days policy
  • Returns once approved must be in the original packaging, which includes the gift box and/or pouch, as well as the free gifts and accessories received with the purchase.
  • Once your returned product was approved, it will be credited to your original form of purchase.
  • We reserve all rights to not grant the return based on the case assessment. Our decision on this matter is final and no exchange or returns will be granted.

 

RETURN RATES

Returning any purchased product is easy. You just have to send the item on its original packaging with the return shipping label that we will provide.

We offer Free Return for all US customers once the return has been approved. 

 

Exchange Policy:

We do not offer any exchanges unless the product is damaged in any way or form.

We offer Free exchange for all US customers if the product was received in damaged condition. The exchange has to be approved by our case manager.